PABS and COVID-19

As of 3/25, we are implementing some strict operating procedures in response to COVID-19.

We love our community and everyone's health is our number one focus at this time. Cycling is a great way to exercise while following the social distancing recommendations of the CDC. While we strongly urge you to shelter at home, our services are available to those who need them.

For all bicycle service and repair, we ask that you utilize our contact-free pick-up and delivery (see below).

Business Hours:

Appointment Only

Monday - Friday: 12 PM - 6 PM
Saturday: 10 AM - 3 PM

Pick-up and Delivery Hours:
Monday - Friday: 12 PM - 6 PM

Procedures for Contact-free Pick-up and Delivery:

  • Call the shop at (715) 498-4122 to arrange a pickup time.

  • Johnny will arrive and sanitize your bike before loading for transport. (Please, stay in your home)

  • Our staff will inspect your bicycle and call you with a free estimate.

  • When your bicycle is finished our staff will call you for payment and set up a delivery time.

  • Your bike will be sanitized again before delivery.

We are currently working to upload our inventory online. Updates on procedures for purchasing these items will be posted when available. For now, if you are interested in a new bike or accessory, give us a call, send us a Facebook message, or shoot us an email and we'll gladly assist you.

We highly recommend utilizing our pick-up and delivery services, but we understand that won't always be feasible.

Procedures for In-shop Purchases and Services:

  • Please call ahead to discuss the products or services you need.

  • Schedule a time to stop by.

  • Ring the doorbell at the front door and step back outside the entryway. A shop associate will come outside to assist you. Please remain outside and allow 6 feet of space between yourself and our staff.

  • If you have not prepaid for the items and wish to view the product before purchasing, we will have hand sanitizer available and request you use it before handling merchandise.

  • All purchases must be done by credit / debit cards (no cash or checks). To finalize the sale, we will bring your card inside and charge it while you wait outside. Receipts are available by request in physical or email form.

Be advised that we will only schedule one customer per hour to accommodate time for sanitizing.

Taking a bike ride is a great way to get out of the house and certainly an amazing way to enjoy this difficult time of self-isolation. We strongly suggest that you utilize our services only if you truly need them.

We look forward to a time when shaking your hand, slapping a solid high-five, or giving you a much needed hug will be safe and acceptable again. In the meantime, we thank you for your cooperation while we all get through this together.

 

We miss you all...

Stay upright, Pointers!

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(715) 498-4122

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